Quick answer: Yes. Google's Gemini Notebook (formerly NotebookLM) lets you upload your spec sheets, warranty PDFs and store policies, then ask questions in plain English. It answers from your files and shows where each answer came from. The free plan gives you 100 notebooks, 50 sources per notebook and 50 questions a day (checked Oct 26, 2026).
What it does for a dealer
A shopper asks whether the recliner's power motor is covered for five years, or whether the fridge fits a 33-inch opening. Your newest salesperson doesn't know, and you're with another customer. Instead of guessing, they type the question into the notebook on their phone and get an answer that cites the exact spot in the warranty or spec sheet. INSTORE magazine ran a month-long project in April 2026 on building a store knowledge base this way.
Key facts
Price | Free with a Google account. Higher limits come with Google AI Plus or Pro (Pro is US$19.99/mo in the US; prices vary by country) |
Free limits | 100 notebooks, 50 sources per notebook, 50 chats and 10 quizzes a day |
Sharing | Share as Viewer or Editor with up to 50 people from a personal Gmail account |
Try it in 20 minutes
Go to notebook.google.com and sign in with your store's Google account.
Create a notebook called "Floor answers" and upload 5 to 10 PDFs: warranty and spec sheets for your top sellers, plus your delivery and return policy.
Ask it the five questions customers asked last week. Check each answer against the source it cites.
Measure: how many of the five it got right, and how long it took compared with finding the answer yourself. If it's 4 out of 5 or better, share it with one salesperson for a week.
Copy-paste prompt
You are our store's product helper. Answer only from the sources in this notebook. For each answer, give the short answer first, then the exact detail (size, coverage period, exclusions), then the source name. If the sources don't cover it, say "Not in our files, check with a manager." Question: [paste the customer's question]
Watch-outs
It's only as good as your files. Replace warranty sheets when a vendor updates them, and keep customer details out.
FAQ
Is it really free? Yes. The standard plan is free with a Google account. Paid Google AI plans raise the limits.
Will it make things up? It answers from your sources and cites them, but still have staff check the citation before quoting a warranty term.
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Updated Oct 2026. Sources: Gemini Notebook plans, Gemini Notebook FAQ, Sharing notebooks, INSTORE: Create a knowledge base for your store with NotebookLM.